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  1. Help-Center
  2. Help for dog owners

Help for dog owners

If you are the owner of one or more dogs, here you will find everything you need to know in order to use Gudog.

Services

  • Dog walking
  • Dog day care
  • Dog boarding
  • Pick-up and drop-off

My account

  • I want to change my registered email
  • How do I reset my password?
  • Register with Facebook

Bookings

  • How do I make a booking for my dog?
  • I want to speak to the sitter before making the booking
  • How do I know whether a sitter will respond quickly to my messages or confirm my request?
  • I want to meet the sitter before the booking
  • How to give your opinion about a dog sitter
  • What to do before leaving your dog with a sitter
See all 9 articles

Gudog’s veterinary coverage

  • What costs are eligible for Gudog’s veterinary coverage?
  • What to do in the event of an emergency
  • How much is Gudog’s emergency veterinary coverage?

Payments

  • Is making a payment on Gudog secure?
  • How to pay for a booking
  • Commission
  • Do I have to pay before knowing if the dog sitter will be able to take care of my dog?
  • Can I directly pay the sitter with cash?
  • Why has my payment failed?
See all 7 articles

Cancelations

  • How do I cancel a booking?
  • What's our cancellation policy?
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