The rate you indicate for the Dog Boarding service is for a 24-hour stay. However, families may choose a different time for drop-off and pick-up, and therefore sometimes these 24 hours are exceeded.
For this reason, if the pick-up time chosen by the owner exceeds this period by more than 8 hours (for example, drop-off at 09.00 h. and pick-up at 18.00 h. the following day), you will receive a fee equivalent to 100% of your Dog Boarding fee. In other words, you will receive the equivalent of an extra night. And if the timetable is between 2 and 8 hours longer than the established deadline (for example, drop-off at 09.00 and pick-up at 14.00 the following day), a rate equivalent to 50% of your Dog Boarding rate will be applied.
You will not have to do anything or change the rates in your profile, it will be applied automatically when the timetable chosen by the families exceeds the hours indicated above.