With our dog boarding service, you care for the dog at your address during the day and night. The rate that you charge on your profile must be for 24 hours.
When making a booking, the owner will indicate what time they will bring their dog to your house, and what time they will pick them up. If the pick-up time chosen by the owner exceeds this period by more than 8 hours (for example, drop-off at 09.00 h. and pick-up at 18.00 h. the following day), you will receive a fee equivalent to 100% of your Dog Boarding fee. In other words, you will receive the equivalent of an extra night. And if the timetable is between 2 and 8 hours longer than the established deadline (for example, drop-off at 09.00 and pick-up at 14.00 the following day), a rate equivalent to 50% of your Dog Boarding rate will be applied.
During the stay, you can stay in contact with the owner and send them photos via our app. Owners love to receive photos and (brief) stories about what their dogs have been getting up to during the day.
The owner is responsible for providing their dog’s food and vaccination card, and also for making sure that their collar and lead are in good condition. Though it’s worth a double-check from you as well!
Remember to ask the owner for any important details about their dog, and whether there is anything that you need to bear in mind during the walk. This includes their routine, walking and feeding times, if they tend to eat everything they come across, any medication that they need to take, obsessions, etc.
Of course, with dog boarding, any walks that the dog needs during their stay are included in the price!
The next working day following the end of the service, we will transfer the payment for your booking, and send a message to the owner encouraging them to leave a review about the service they received. This review will be shown publicly on your profile; available for other dog owners to read and decide whether to leave their dogs with you.