If you have a confirmed booking that you find yourself unable to fulfil, you can cancel by the following process:
Go to “Bookings” from the app or website, and to the booking that you would like to cancel. Once there, you will find the option to cancel the booking at the bottom of the page.
Remember that cancelling a booking may have a negative impact on your profile, and cancelling multiple bookings can lead to less visibility of your profile on Gudog. Should you have to cancel a booking, remember to also update your calendar with the dates that you are unable to care for dogs.