How do I cancel a booking?

If you have a confirmed booking that you find yourself unable to fulfil, you can cancel by the following process:

  • Go to “Bookings” from the app or website, and to the booking that you would like to cancel.
  • Once there, you will find the option to cancel the booking at the bottom of the page.

Remember that cancelling a booking may have a negative impact on your profile, and cancelling multiple bookings can lead to less visibility of your profile on Gudog. Should you have to cancel a booking, remember to also update your calendar with the dates that you are unable to care for dogs.