Cancelling a booking

If you have a confirmed booking that you want to cancel here's how to do it:

On your dog sitter profile, go to the "Bookings" section and look for the booking you wish to cancel. Once you have found it, open it and look for the "cancel booking" button and click on it.

Remember that cancelling a booking can downgrade your profile and multiple cancellations could lead to the suppression of your Gudog account.

When you cancel a booking please indicate why before clicking on "cancel booking".

You can also send us an email at: with the following information:

  • Your name and surname
  • Booking start date
  • Dog name
  • Reason for cancellation